The Glyde Rewards Program is Parnell’s U.S. customer loyalty program that allows pet parents to earn Glyde Points that can be redeemed for perks such as discounts. Eligible customers enroll in the program by creating a new store account or by logging into an existing account on store.parnell.com.
You earn points by logging into your account and making a qualifying online purchase. Check your Glyde Rewards status and points balance by logging into your account at store.parnell.com and clicking the Glyde Rewards button to view the Rewards panel.
|Create an Account||100 Glyde Points|
|Place an Order||10 Glyde Points for every $1 spent (excluding tax)|
Earn rewards when you refer a friend who places an order or you reach the following point minimums. You can spend the reward as you earn them or save up to redeem a bigger discount.
|1500 Glyde Points||$10 discount|
|3000 Glyde Points||$20 discount|
|4500 Glyde Points||$30 discount|
|6000 Glyde Points||$40 discount|
|7500 Glyde Points||$50 discount|
How do I join the Glyde Rewards Program?
Enroll in the rewards program by creating a new account or by logging into an existing account on store.parnell.com.
How do I know if I’ve earned Glyde Points?
Log into your account at store.parnell.com and click the Glyde Rewards button to view the Rewards panel. Any purchase made in your account will earn points. You will also receive an email confirmation when you earn points.
How do I redeem points for rewards?
Log into your account at store.parnell.com and go to the Rewards panel. Then select the discount you want to use and select Redeem to copy your unique discount code which can be used at checkout. Unfortunately, rewards discounts cannot be used in conjunction with other promotional discounts. Our online store will only allow one discount code at a time.
I have a Glyde autoship subscription, how do I redeem my reward (discount)?
Contact us at email@example.com and let us know which reward you want to redeem and we will apply it to your next shipment.
Do my Glyde Points expire?
No, Glyde Points do not ever expire.
Is Glyde Rewards a program for all customers?
No, Glyde Rewards is only available to U.S. customers ordering on store.parnell.com.
I just placed an order and I don’t see my new points. What do I do?
If your points do not show in your account after 24 hours, contact firstname.lastname@example.org and we’ll help you out.