Glyde Rewards Program


The Glyde Rewards Program is Parnell’s U.S. customer loyalty program that allows pet parents to earn Glyde Points that can be redeemed for perks such as discounts. Eligible customers enroll in the program by creating a new store account or by logging into an existing account on

Earn Points

You earn points by logging into your account and making a qualifying online purchase. Check your Glyde Rewards status and points balance by logging into your account at and clicking the Glyde Rewards button to view the Rewards panel.

 Activity Points Earned
Create an Account 100 Glyde Points
Place an Order 10 Glyde Points for every $1 spent (excluding tax)


Earn rewards when you refer a friend who places an order or you reach the following point minimums. You can spend the reward as you earn them or save up to redeem a bigger discount.

Points Earned Reward
1500 Glyde Points $10 discount
3000 Glyde Points $20 discount
4500 Glyde Points $30 discount
6000 Glyde Points $40 discount
7500 Glyde Points $50 discount


How do I join the Glyde Rewards Program?

Enroll in the rewards program by creating a new account or by logging into an existing account on

How do I know if I’ve earned Glyde Points?

Log into your account at and click the Glyde Rewards button to view the Rewards panel. Any purchase made in your account will earn points. You will also receive an email confirmation when you earn points.

How do I redeem points for rewards?

Log into your account at and go to the Rewards panel. Then select the discount you want to use and select Redeem to copy your unique discount code which can be used at checkout. Unfortunately, rewards discounts cannot be used in conjunction with other promotional discounts. Our online store will only allow one discount code at a time. 

I have a Glyde autoship subscription, how do I redeem my reward (discount)?

Contact us at and let us know which reward you want to redeem and we will apply it to your next shipment.

Do my Glyde Points expire?

No, Glyde Points do not ever expire.

Is Glyde Rewards a program for all customers?

No, Glyde Rewards is only available to U.S. customers ordering on 

I just placed an order and I don’t see my new points. What do I do?

If your points do not show in your account after 24 hours, contact and we’ll help you out.

What do I do if I forgot my password?

You can reset your password on the Customer Login page.

Still have questions? Contact us at

Glyde Rewards Program Terms & Conditions

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